About this Program
Outreach & Tracking is similar to Youth Support in provision of culturally sensitive case-management to Department of Children and Families (DCF) involved adolescents and their families that require intensive support services.
Program components include: academic support, life skills training, parent/adolescent mediation, community service connection, and emergency support.
The goal of this program is to promote the well-being of adolescents/pre-adolescents between the ages of 10 through 17 and their families by providing appropriate culturally and linguistic supportive services, building on the existing strengths of the family, and empowering families to make their own decisions in an effort to reduce or eliminate child abuse and neglect.
These youth tend to be at higher risk, including court involvement and/or not keeping whereabouts known to their parents, and engaging in dangerous behaviors. Therefore, in addition to intensive support provided to adolescents experiencing a challenging transition period to young adulthood, this program has a 24 hour component.
There is also a tracking component of the service which allows the parent(s)/guardian(s) to contact the assigned staff to assist in locating the youth. Visits to the youth and family are twice weekly.
Funded by a contract with the Massachusetts Department of Children and Families (DCF), CENTRO’s Outreach & Tracking service is modeled after the program operated by the Key Program, Inc., which, in addition to intensive support provided to adolescents experiencing a challenging transition period to young-adulthood, this program has a 24 hour component.